Policies

FitOpscentral is a Software-as-a-Service (SaaS) platform, which means all components of our solution will be delivered electronically through the internet. Upon subscription and successful payment, you will receive instant access to your FitOpscentral account.

• Account Activation: After completing the registration process and payment, your account will be activated immediately after your email account has been verified through the link to your email address.

• Setup and Customization: FitOpscentral offers a user-friendly interface to set up and customize your fitness club’s website. The onboarding process includes step-by-step guidance to help you configure your platform according to your specific requirements.

• Ongoing Support: Our support team is available to assist you with any questions or issues you may encounter during the setup process. Feel free to contact us through our support channels, and we’ll be happy to help.

At FitOpscentral, we take data privacy and security very seriously. We are committed to protecting your personal information and ensuring its confidentiality. Below is our privacy policy:

• Data Collection: When you use FitOpscentral, we collect necessary information required for your fitness club’s website setup and management. This may include personal data such as your name, email address, contact information, and payment details. We only collect information that is essential for providing our services.

• Data Usage: The information collected will be used solely for the purpose of providing our services to you. We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data will be securely stored on our servers, and access will be restricted to authorized personnel only.

• Data Security: We implement industry-standard security measures to safeguard your data from unauthorized access, disclosure, or alteration. All data transmission is encrypted using secure protocols, and our servers are regularly monitored and audited for vulnerabilities.

• Cookies and Tracking: FitOpscentral may use cookies and tracking technologies to enhance your user experience on our platform. These technologies help us analyze website traffic and improve our services. You can manage your cookie preferences through your browser settings.

• GDPR Compliance: If you are located in the European Union, our data processing practices comply with the General Data Protection Regulation (GDPR).

We strive to provide the best service possible, but we understand that situations may arise where a refund is necessary. Here’s our refund policy:

• Refund Eligibility: You are eligible for a refund if you cancel your FitOpscentral subscription within 30 days of the initial purchase date.

• Refund Process: To request a refund, please contact our support team through our designated support channels. We will review your request and process the refund if it meets the eligibility criteria.

• Partial Refunds: If you upgrade or downgrade your subscription plan, the unused portion of your previous subscription may be considered for a partial refund.

• Refund Timeframe: Once approved, the refund will be processed within 5 to 10 business days. The actual time it takes for the refund to reflect in your account may vary based on your payment provider.

• Non-Refundable Circumstances: Refunds will not be provided for accounts that have violated our terms of service or engaged in fraudulent activities.

FitOpscentral has established guidelines and policies to ensure fair and effective promotion of our services. These include:

• Approved Marketing Channels: Affiliates are encouraged to use approved marketing channels, such as their website, social media, and email newsletters, to promote FitOpscentral.

• Brand Guidelines: Affiliates must adhere to our brand guidelines when using our logo, trademarks, and promotional materials.

• Prohibited Practices: Affiliates are prohibited from engaging in misleading or deceptive marketing practices, including false claims about our services or unauthorized use of our intellectual property.

• Compliance: Affiliates must comply with all applicable laws and regulations related to advertising and promotion.